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Well-meaning advice for strangers

I was pulling my car into the Walgreen's parking lot last night and braked for a couple hustling across the pavement with a baby stroller, the wife frantically (and belatedly) throwing a blanket over the top to keep out the rain. They had the look of brand-new parents: sort of shell-shocked, unsure how to maneuver the bulky stroller over the curb.

I saw them again inside while I was at the pharmacy counter, their stroller dripping, the unseen baby silent in its protective depths. As soon as I was done with my transaction the wife pressed against the counter to speak to the clerk. "My baby has a stuffy nose," she said in a worried tone. "I want to know if these drops are okay to use?" English was obviously not her native language and she was confused and frustrated as the bored employee said he couldn't help her, she had to go to a different line to wait for an actual pharmacist.

They turned to walk to the other window and I hovered indecisively: I hadn't seen what drops they were considering but I really wanted to go to them and say that in my experience saline drops worked great for my babies when they had stuffy noses, especially when combined with the nasal aspirator, and that a steamy bathroom can be helpful too. I wanted to help these people, who seemed stressed and tired and concerned about their child.

I didn't, though. I figured they weren't there to get advice from random strangers, and what do I know about their situation or their baby's health. Maybe the pharmacist would ask the right questions to suggest a different treatment, or send them to their pediatrician.

I would never, EVER offer unwanted advice in the form of "Shouldn't your child be wearing socks?" or "Isn't he a little old for a pacifier?", but in this case I'm not sure if it would have been bad to speak up or not. What do you think?

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