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Pilot Delays Takeoff for Dying 2-Year-Old's Grandfather

In a brilliant flash of humanity that almost makes up for the bad press airlines have been getting for years, a Southwest Airlines pilot delayed takeoff of a flight last week out of compassion for a desperate Arizona man who was trying to reach ...Airline holds flight for a grandfather rushing to see his grandson before he was pulled off life support.

Flight Attendant Takes Matters - and Crying Baby - into Her Own Hands

When babies cry, slapping them will not lessen the tears. When a Southwest Airlines flight attendant realized some parents on Flight 879 from Dallas to Seattle might not clearly understand that, she took matters into her own hands. ...

Southwest makes man change shirt

If you want to make it to your destination, it's probably best to leave double entendre T-shirts or shoulder-baring tops in your checked luggage if you're flying Southwest Airlines. A man was told he would be removed from the flight if he didn't ...

Southwest Airlines ditches family pre-boarding

My husband and I enjoy traveling, and becoming parents hasn't changed our feelings towards air travel. In fact, my 13-month-old son has flown over 20 times. I never really had a favorite airline before the birth of my son, but in the past year we ...

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